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Shipping & Returns
Our guarantee
If you are not completely satisfied with any product purchased from moviemarket.com we will gladly refund the cost of the item or provide an alternative replacement.
Returns Policy
You may return items within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Please return items to:
Movie Market
32244 Paseo Adelanto Suite C
San Juan Capistrano CA 92675
USA
debbie@moviemarket.com
Please allow up to ten working days for your goods to be returned to us via the Post Office. As soon as we receive the goods we will endeavour to process your request, for either a refund or replacement, within 3 working days.
Shipping
All shipping costs are flat rate per category, you can order as many items in each category as you like and pay just one low shipping fee.
Photographs and photograph enlargements
All our photographs are shipped in high quality sturdy Jiffy Rigi Mailers, made of thick card, to make sure you get your photos in pristine condition. For poster prints of 16x20 or larger we ship in top quality rigid mailing tubes.
Original and Reprint Posters
All of our posters are shipped in rigid high quality sturdy mailing tubes to ensure they reach you in perfect condition.
Delivery time
We ship all products from our warehouse in San Juan Capistrano, California in 1-2 business days. Your order will be delivered by United States Postal Service or UPS depending on your preferred selection.
For European Customers
We have a special arrangement with UPS International Mail Solutions partnering with Royal Mail (or your local postal service if outside UK) to deliver your order within 5-10 days of leaving our Southern California warehouse.
Worldwide delivery
We are able to deliver to most countries in the world. If we cannot deliver to your specified country a member of our customer service team will contact you to organise alternative arrangements.